All orders are processed within 24 hours (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping charges for your order will be calculated and displayed at checkout. Charges include a Rs.50 handling fee. We use India Post for shipping.
In-store pickup: You can skip the shipping fees with free local pickup at our store located at 23, Rue De La Compagnie, Pondicherry 605 001. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 24 hours. We will send you an email when your order is ready along with instructions. Our in-store pickup hours are 10 am – 12 pm and 2 pm -5 pm Monday – Friday (excluding holidays) Please have your order confirmation email with you when you come.
If you haven’t received your order within 7-10 days of receiving your shipping confirmation email, please contact us at firstname.lastname@example.org with your name and order number, and we will look into it for you.
For more information please see: https://navavihan.com/cancellations-and-refunds/